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Refund Policy and Cancellations

Orders are not subject to cancellation or deferment of shipment when ready unless the seller is indemnified against all losses resulting therefrom. The seller shall not be responsible for delays or non-performance caused by any circumstances beyond our control. A 20% Restocking Fee for normal inventory items will be charged for all orders canceled after shipment.  A 25% Restocking Fee for drop ship items (not in our inventory) will be charged for all orders cancelled after shipment. Return freight is the responsibility of the customer.  There will be No Refund or Cancelations accepted for Special Order products and production items, before and after shipment. Special order products and production items, including custom colors, not in inventory include all Landing Mats, Skill Training Mats, Ninja Training Mats or Obstacles, Spring Floor Decks, Custom Trampolines, and Loose Foam Pit orders.