Customer Service

Contact Us Today at 1-888-GYM-MATS

email us at: info@gymnastics-equipment.com

Cancellations

Orders are not subject to cancellation or deferment of shipment when ready, unless seller is indemnified against all losses resulting there from. The seller shall not be responsible for delays or non-performance caused by any circumstances beyond our control. A 15% Restocking Fee will be charged for all orders that have been canceled after shipment. Return freight is the responsibility of the customer. A 15% fee will also be charged for cancellation of special order products and production items not in inventory before and after shipment. Special order products and production items not in inventory include all landing mats, skill training mats, spring floor decks, custom trampolines, and loose foam pit orders.

Contact Us

TEAM SPORTS, established in 1995, is a sales organization dedicated to serving the gymnastics industry.

Our Goal
To provide the largest selection of name-brand quality equipment at the absolute lowest deliverable prices, and all from one reliable source!

Our Commitment
To provide our customers with all the information that they need to make a good buying decision.

Our Promise
To maintain a high level of excellence in customer satisfaction throughout and after the sale.

Located at:Warehouse Distribution Center
18596 HWY 108
Jamestown CA 95327
888.496.6287

Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs.

Collecting your personal information
We collect personal information about you from different sources. 

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

We may disclose information we receive from you on applications or other forms. This may include your name, address, and/or shipping information. 

We may disclose information to companies that perform marketing services on our behalf. 

Visitor Data
Team Sports Equipment collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.

This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:

How many people visit our Web site
The pages they visit and the features they use
How long they stay on our Web site
The Web site people come from before reaching our
Web site

Use of “Cookies”
We may store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

E-mail
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Policy Changes
If we choose to change our policy you will be notified via email. If you have a concern, please contact us at info@gymnastics-equipment.com. This policy is effective starting 1/1/2019.